Our Privacy Policy
Cubera Solutions Limited
Cookie Policy
At Cubera Solutions Limited we are committed to protecting the data that we collect about our users. The information as outlined in this policy aligns to the principles set out in our Privacy Policy. This details how and why we use cookies. By using our site and applications you agree that this policy applies.
You accept that we may make changes to our Website and we may make changes to this policy. Any updates to our cookie policy will be available on our Website and are effective immediately from the date published. You confirm your acceptance of any change to this policy by continued usage of our Website and applications (apps).
What are cookies
Cookies are the small files that contain a string of characters (text) that are downloaded to your device (e.g. computer or smartphone) browser from our Website’s server when you use our site. The cookie contains a unique identifier, but it does not contain personal identifiable information such as your name or your email address. The browser stores the cookie on your computer’s hard drive and sends this back to our site whenever youi return this may be accessed next time you visit the site.
What is the function of cookies
The Cubera Solutions Limited Website uses cookies to improve user experience by:
1. Allowing an automated access to your previously stored account information and preferences to deliver a more personalised service.
2. Providing customer and site analytics so that we can review and optimise the service based on for example usage patterns and audience size.
3. Initiating security measures such as “time out” when you have been inactive open the site for a period.
What if you don’t want to accept the cookies that we use
If you block or restrict the cookies set by our site, it is on the understanding that this will impact on the functionality and your access to our Website. Blocking or restricting the cookies from our site will need to be performed on each browser and each device that you use to access our Website.
For information about deleting or controlling cookies this is available at www.aboutcookies.org.
The different types of cookies that we use: –
Session cookies
These types of cookie only last for the duration of your visit and are deleted when you close your browser. As a result, these, perform relatively simple tasks such as tracking how you move through out site, supporting Website security and recognising your device to ensure that the pages you view are displayed properly.
Persistent cookies
These cookies will remain behind after the browser has been closed. They can be used to remember login information (so that when you come back, it is easier and quicker for you to get in).
First and third-party cookies
First party cookies are served by us and our site. All other cookies are third-party cookies.
The cookies used by Cubera Solutions Limited
The following table sets out the cookies we use on our Website and why we use them. If a cookie is stated to be a third-party cookie, please check the provider’s website for more information about it.
Cubera Solutions Limited’s cookies
Cookie name S
Set by Cubera Solutions Limited
Expiration time Current session
Description Used to manage the active session
Cookie name -ga
Set by Google
Expiration time 2 years
Description Used to distinguish users
Cookie name -gid
Set by Google
Expiration time 24 hours
Description Used to distinguish user
Google Analytics
We use Google Analytics to provide us with non-personal site analytics which help us to improve our site. Google Analytics tracking uses cookies in order to provide meaningful reports about your visit and that of our other visitors to our site, but they do noy connect personal data about you. Google Analytics sets or updates cookies only to connect data required for the reports. Additionally, Google Analytics only used first-party cookies which means any cookies set by it cannot be altered. Further information on Google Analytics can be found at https://policies.google.com/technologies/cookies
Cubera Solutions Limited
Privacy Notice
This Privacy Notice details how Cubera Solutions collect and use your personal data. It has been prepared in accordance with the General Data Protection Regulations (GDPR), the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time in the UK (“Data Protection Legislation”).
Please read this information carefully.
How we collect your personal data
We collect personal data about you in the following circumstances: –
· When you enquire about us or our services.
· When you engage with us to provide services.
· When you visit our Website.
· When you communicate with us by email, telephone, post or social media.
What data do we collect
The information we collect about you may include:” –
· Your personal details (such as your name and/or address).
· Information about which pages you have visited on our Website.
· Details of contact we have had with you in relation to the provision, or the proposed provision, of our service.
· Details of any services you have received from us.
· Our correspondence and communications with you.
· Information about any complaints and enquiries you make to us.
· Information from research, surveys and marketing activities.
· Information we receive from other sources, such as publicly available information.
· Your Unique Tax Reference (UTR) number.
· Your bank account details.
How we use your personal data
We may use your personal data to enable us to meet our contract obligations and to ensure we comply with our legal obligations.
Reasons for us to use your personal data and where we may contact you post, email or telephone include: –
· To meet our obligations from any agreement between us.
· To provide and improve our services to you.
· To update our records in accordance with legal and regulatory obligations including preventing and detecting crime, fraud or corruption.
· To manage our relationship with you.
· To process financial transactions on your behalf.
· To keep you informed of any matters or marketing that may be of value and interest to you.
· For other legitimate business purposes.
How long we hold your personal data
We are required by legislation, other regulatory requirements and our insurers to retain your data for as long as necessary to fulfil the purpose for which it was collected.
To ascertain the appropriate retention period, we consider: –
· The purpose for which we originally collected and processed the data.
· Any statutory or legal obligations we may have.
· The typ[e, category and sensitivity of the personal data we collected.
· Any potential risk of unauthorised disclosure.
· The activities of our business and the services we provide.
Who has access to your information
We will only share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so. We do not share your personal data with third parties for marketing purposes. Any member of our staff with access to your information have a duty of confidentiality under the ethical and legal standards that we are required to follow.
Passing your information to third party providers
We will only share your personal data with third parties in the following circumstances: –
· Where we are legally required to do so.
· To enable us to deliver the service we have agreed.
· To prevent and detect crime, fraud or corruption.
We only grant access to third-party providers who agree to keep your information secure and only use it in accordance with our instructions.
Getting a copy of the information we hold
We are happy to provide a copy of the personal data we hold about you. Please contact us to arrange this.
Protecting your personal data
We have introduced policies and procedures to protect the security of your data against loss, misuse and improper disclosure. We restrict access to only those employees, agents and other third parties who need to use it for a specified purposes including the fulfilment of the agreement between us.
We have procedures in place to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Your rights
Keeping your data up to date. It is important that the personal data we hold about you is kept up to date. Please notify us of any changes to the information we hold.
Your legal rights regarding your personal data
Access to your data. You can request access to your personal data at any time by contacting us by email.
Correction of your data. You can request correction of any of the personal data we hold about you and to check that we are processing it lawfully.
Objecting to how we use your data. Where we use your personal data to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal data unless there are overriding legitimate grounds to continue. You have the right at any time to require us to stop using your personal data for direct marketing purposes.
Deletion of your data. You can ask us to delete any personal data you consider that we no longer need for reason it was collected or if you have objected to how we use your personal data.
Restricting how we use your personal data. In certain circumstances, you can ask us to restrict or suspend the use of your personal data i.e. where we are reviewing the accuracy or changing the details.
Transferring your data. You can ask us to transfer your personal data to you or another data controller.
Withdraw your consent. If we are using your consent to enable us to use your personal data, you can withdraw your consent at any time.
Complaints and contact details
Complaints
If you are concerned about an alleged breach of privacy law or any other regulation by us, please contact us and we will ensure that your complaint is investigated.
Email: info@cuberasolutions.co.uk
Phone: 07711 008731
Contact details
You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection issues.
The contact details are as follows: –
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, Telephone 0303 123 1113, or website www.ico.org.uk/make-a -complaint/
Changes to our privacy policy
We keep this privacy policy under review and will place any updates on this Website.
Who we are
Our website address is: https://www.cuberasolutions.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.